Sector: Technology
What This Brand’s Bondi Moment Reveals About Showing Up This Summer
When a brand places itself inside the rhythms of real life, something shifts. Petal & Pup’s Bondi moment shows how subtle, situational design can carry a campaign further than spectacle ever could.
By Curious Nation, 02/12/25
How Petal & Pup let Bondi carry the story
Summer has a way of exposing which brands understand context — and which don’t.
You can see it in the shift happening across fashion right now: a move away from big, attention-grabbing stunts toward moments that feel softer, more situational, and more naturally part of the season.
Petal & Pup’s Bondi activation is a good example of that evolution.
At first glance, it’s simple: a bright, beach-side space introducing the new summer collection.
But what makes it interesting is how comfortably it sits within Bondi’s own rhythm — morning walkers, sun-soaked weekends, the slow drift of people moving through the day.
Petal & Pup’s president Victoria Perry gave her view in a press release:
“As a digital-first brand, we’re always looking for creative ways to connect with our customers beyond the screen. This experience brought the essence of Petal & Pup to life in a fun, interactive setting. It celebrated the start of summer, encouraging self-expression and giving women the confidence to feel their best.”
Building a moment people can drift towards
Curious Nation worked with the brand to bring the experience to life, and the intention was clear from the start: create something that doesn’t fight the environment, but fits it. Not a branded interruption. A moment that feels like it belongs.
Our very own Stephanie Babin, Managing Partner of Curious Nation, shared her vision with Mumbrella: “From the moment the idea took shape, we knew this activation belonged by the ocean. We wanted a setting that captured the feeling of summer holidays, and Bondi is the cultural heartbeat of that season.”
“It brings together a high concentration of our audience, from local beachgoers to international visitors. Bondi also gives a digital-first brand far more contrast and cultural cut-through than a traditional retail environment, it’s a place built for content.”
Instead of a spectacle, the installation leaned into ease — warm textures, soft tones, a layout that felt open rather than over-designed. The kind of scene people move toward instinctively, because it looks like the mood they’re already in.
Atmosphere over mechanics
It’s a reminder that the most effective summer activations aren’t built around mechanics or incentives; they’re built around atmosphere. If people can see themselves in the moment, they’ll share it without needing to be asked. If it feels forced, they won’t.
And that’s the larger trend this activation taps into: shareability as a by-product of resonance, not engineering.
For fashion brands heading into the season, there’s value in paying attention to that. You don’t have to dominate a space like Bondi to be part of it.
Sometimes the strongest play is the lightest touch — something that complements the environment, adds to it gently, and lets people step into the feeling for themselves.
Need help designing a splash-worthy seasonal experience? Get in touch.
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Let's chatWhat is BTL marketing?
Ask ten marketers what BTL marketing means and you’ll probably get ten different answers. Some will say it’s in-store promotions. Others will point to brand activations or sampling. The truth? It’s all of the above – and more.
By Curious Nation, 28/11/25
What is BTL marketing?
Ask ten marketers what BTL marketing means and you’ll probably get ten different answers. Some say it is in-store promotions. Others point to sampling, shopper marketing, or brand activations.
The truth? BTL marketing is all of the above, but with one clear job: to remove friction between awareness, trial and purchase.
Below-the-line marketing (BTL) is the part of the marketing mix designed to influence behaviour in the moments where decisions are made. It is targeted, contextual, and built for measurable outcomes such as trial, conversion, and incremental sales. Unlike broad-reach communications, BTL activities meet people in places where they are already primed to act.
Consumers don’t experience marketing as ATL, BTL, or TTL. They experience whatever is easiest, most relevant, and most distinctive. BTL simply plays the activation role in that system.
Why was it called “below the line”?
The term began as a budgeting distinction, separating mass media spend (above the line) from more targeted promotional spend (below it). While the language is old, the underlying roles still matter today:
- ATL builds mental availability through broad reach.
- BTL drives behaviour, trial, and conversion.
- TTL blends both to create connected brand experiences.
But the real difference is not the line. It is the function. BTL marketing exists to influence behaviour at close range, using relevance, ease, and context as the levers.
What falls under BTL marketing?
BTL marketing covers any activity designed to create targeted, trackable and human-centred interaction.
That includes:
Pop-ups, roadshows, sampling, and brand experiences that create participation, trial and word of mouth.
In-store and shopper marketing
Retail theatre, POS displays, demonstrations, and conversion-led moments at the shelf.
Direct engagement
CRM, email, influencer seeding, field teams and community outreach that drive bottom-funnel action.
Digital and social extensions
Content, creator partnerships, and social engagement that amplify activations and connect physical and digital behaviour.
What ties all of these together is not the channel. It is the goal: reduce effort, increase relevance, and prompt behaviour.
Why brands invest in BTL marketing
Marketers turn to BTL because it works in the moments where decisions happen.
- It is targeted. Built for defined audiences, specific contexts, and high-value environments.
- It is measurable. Designed around conversion, trial, data capture, and real-world outcomes.
- It is immersive. People participate by choice, not interruption.
- It is agile. Easy to test, learn, optimise and repeat at speed.
When powered by a strong brand platform, BTL becomes even more efficient. Fame makes every single trial, tasting or touchpoint work harder
Inside the data: why BTL works, but measurement falls short
Despite its impact, BTL has a measurement problem. Our Activation Effectiveness Barometer revealed that only 2% of marketers feel very confident in measuring ROI from their BTL activity.
Marketers overwhelmingly believe BTL is effective, but the measurement systems often are not. The issue isn’t impact. It is methodology.
Common challenges include:
- KPIs that vary by team, agency or channel
- Over-reliance on short-term proxies
- Little linkage to commercial or sales data
- Weak baselines or no control groups
- Post-event reporting that cannot capture full emotional or behavioural value
The opportunity is enormous. Brands that measure BTL well can prove the value of every activation and scale what works.
Want the full lowdown on activation effectiveness? Download the report here.
The future of BTL marketing
BTL is evolving fast. Retail media has become as creative as traditional advertising. Experiential and social are now inseparable. AI is helping decode emotional response and predict conversion in real time. Shopper data is reshaping how brands target high-value audiences.
But even as technology shifts, the core of BTL stays the same: real people, real places, real behaviour. This is the part of marketing that consumers experience with their senses. The moments that build memory, spark emotion, and unlock trial.
In conclusion: curiosity is the ultimate BTL strategy
When you strip away the acronyms, BTL marketing is curiosity made visible. It starts with understanding what people are trying to do, what stands in their way, and what small intervention could shift behaviour.
BTL is the space between awareness and action, emotion and evidence. When brands show up with relevance, participation and distinctiveness, the effect is immediate.
Want to dive deeper into BTL marketing, and the measurement problem that might be holding it back? Download the report here.
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Let's chatHelping the Sydney Morning Herald make “reason” tangible at SXSW Sydney
A shared space. A question asked. 16,000 + individual responses. A single idea made real: reason matters.
By Curious Nation, 27/10/25
In a world swamped by noise, echo chambers and rapid opinion-swings, our partner The Sydney Morning Herald (SMH) wanted to bring their new brand platform — Here’s to Reason — to life in a way that felt authentic, human and experiential.
The question was simple but powerful: how do you take something as abstract as “reason” and make people feel it?
That was the question we explored with The Sydney Morning Herald, when they invited us to help bring their Here’s to Reason platform to life at SXSW Sydney.
The result was The Common Ground: an immersive installation that invited people to pause, reflect, and literally step into the light when they agreed with a statement about life, media, or truth. Over a few days, more than 16,000 people did exactly that.
As Gareth Brock, our Head of Strategy put it: “The Common Ground was designed to help people pause and reconnect with reason. It’s not about who’s right or wrong, it’s about rediscovering dialogue and understanding. Partnering with Nine and Publicis Worldwide to bring this to SXSW was the perfect way to show how brand experiences can make ideas tangible and real.”
For us, it was a perfect expression of what curiosity can do: take a simple idea and turn it into something people can stand inside, interact with, and remember.
In a world that often rewards outrage over understanding, The Common Ground reminded us that curiosity isn’t just about asking questions — it’s about listening for the answers, too.
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Let's chatInside the FMCG sector: brand activation strategies that actually work
By Curious Nation, 08/10/25
In the high-intensity world of FMCG (Fast-Moving Consumer Goods), brands don’t just compete on shelves – they compete for moments of attention. Every interaction needs to earn its place, build memory, and convert curiosity into choice. That’s where brand activations prove their value: creating tangible, emotional connections that turn casual consumers into loyal advocates.
At Curious Nation, we’ve seen what works (and what doesn’t) across the FMCG sector – from household names to challenger brands looking to steal share. The difference between a good activation and a great one? It’s not budget. It’s curiosity, precision, and relevance.
1. Make the familiar feel fresh
In FMCG, familiarity is both your biggest asset and your greatest risk. The best activations refresh what people already know about your brand, reframing everyday products in ways that reignite emotion and relevance.
Whether that’s a pop-up stall that celebrates a household brand, or packaging brought to life through interactive displays, the goal is simple: make consumers see (and feel) your brand as new again.
2. Create experiences that live beyond the moment
A strong FMCG brand activation doesn’t stop when the stand comes down or the sample runs out. It’s designed to ripple – through content, conversation, and word-of-mouth.
That’s why our activations are built to be shareable by design: giving people something they want to post, not something they’re asked to. When curiosity meets creativity, the impact travels further than any paid impression.
3. Design with data, deliver with heart
In a category driven by distribution and scale, data is your directional compass. Smart FMCG activations use insights from purchase behaviour, location, and audience intent to guide where and how to show up.
At Curious Nation, our Venue Selection Model ensures every roadshow, tasting, or pop-up reaches the right people – maximising trial, relevance, and ROI. But the real power comes from how we humanise those moments: blending insight with emotion to turn interactions into impact.
4. Align brand purpose with real world value
Today’s consumers buy into more than flavour or function. They buy into meaning.
FMCG brands that win don’t just talk sustainability or community – they show it. Activations that demonstrate genuine impact (like circular packaging experiences or community-driven sampling campaigns) do more than drive sales; they drive trust.
5. Measure what matters
The FMCG sector moves fast – but measurement shouldn’t be an afterthought. Beyond footfall or impressions, the most effective activations track sentiment, recall, and purchase intent. We build measurable frameworks around every campaign, so curiosity is commercial as well as creative.
6. Use digital activations thoughtfully
Digital shouldn’t replace physical experience – it should amplify it. The best FMCG brand activations use technology as a bridge between the tangible and the imaginative.
Take our Whitlock’s brand activation: “Tales of Delicious Demise”. An AR portal that transformed condiment packaging into a storytelling gateway, blending physical interaction with digital discovery.
When digital tools are used with intent, to surprise, delight, and extend engagement, they turn everyday products into immersive worlds that people genuinely want to explore.
Turning curiosity into conversion
FMCG brand activations are powerful because they meet consumers where they are – in supermarkets, festivals, forecourts, and high streets – and turn the ordinary into something worth shouting about.
If your brand’s ready to move beyond awareness and into lasting connection, it’s time to get curious. Check out our FMCG page here.
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Let's chatHelping Cathay Pacific turn retail spaces into cabin previews for Australian travellers
By Curious Nation, 28/08/25
Cathay Pacific showcased its new Aria Suite in Business Class and updated Premium Economy seats in Australia through an interactive activation created by Curious Nation.
The activation, which took place in Sydney and Melbourne, gave travellers a preview of the airline’s premium cabin products now available on its refurbished Boeing 777-300ER aircraft. The aircraft operates daily between Sydney and Hong Kong and has recently been introduced on the Melbourne–Hong Kong route.
Curious Nation designed the activation by transforming retail spaces into a mock flight experience. Visitors checked in at a custom-built airline desk, received printed boarding passes, and were able to test the Aria Suite or Premium Economy seat. The experience included a photo booth, instant giveaways, and the chance to win two return Business Class flights.
The Aria Suite includes sliding privacy doors, 24-inch 4K monitors with Bluetooth audio, and LED lighting. The updated Premium Economy seat was also on display as part of the airline’s ongoing cabin product upgrades.
“We set out to create a ground-level experience that matched the premium quality of Cathay’s new Aria Suite,” Steph Babin, managing partner at Curious Nation, said.
“By recreating a taste of the inflight journey in unexpected places, we’re sparking curiosity, building emotional connection, and allowing people to physically feel the difference. It’s a great example of how experiential can bring brand promises to life in a tangible, memorable way.”
Genevieve Brock, head of marketing, southwest pacific, at Cathay Pacific, added: “Our new Aria Suite represents a significant investment in passenger comfort and design excellence. This activation allows us to showcase the artistry and innovation behind Cathay Pacific’s premium cabins in a way that connects directly with travellers.
“It’s about demonstrating our commitment to thoughtfully crafted experiences that go beyond traditional airline service.”
The activation took place at Chadstone Shopping Centre in Melbourne and Westfield Chatswood in Sydney. Media placements, planned by Spark Foundry, supported the activity, alongside public relations by Soda Communications.
This article originally appeared on Mediaweek.
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Let's chatCurious Nation works with Wattie’s to deliver integrated campaign & activation
By Curious Nation, 31/07/25
Whether it’s an all-day exam cram, a spontaneous social event, or just a hard day at work, for many young Kiwis life doesn’t always go to plan and meals often pays the price. But Wattie’s is solving these lunch and dinnertime conundrums with a new integrated campaign creatively led by brand activation agency Curious Nation and Kraft Heinz’s internal agency, The Kitchen.
Wattie’s ‘Got You’ reframes frozen meals as the everyday hero of flatting life, when life throws us a curveball – it’s faster than takeaways and quicker than cheese toasties. Building on Wattie’s long-running brand platform ‘Feed the Love’, it showcases the convenience of Wattie’s frozen meals for a new generation in the moments they need them the most.
The iconic Kiwi brand has teamed up with MILKRUN to deliver bonus “Wattie’s frozen meal bundles” straight to the doors of hungry flatmates in minutes.
During the first phase, MILKRUN will deliver more than 2,500 Flatties Packs, each containing three Wattie’s frozen snack meals to eligible MILKRUN NZ users in suburbs across Auckland, Wellington, Canterbury, Waikato, and Dunedin. It will be accompanied by four weeks of MILKRUN-led bundle offers and digital promotions.
Gareth Brock, Head of Strategy at Curious Nation, said: “This idea was all about showing up for young Kiwis in a way that feels real and relatable. We didn’t want to lecture them about planning, but we wanted to celebrate the chaos of flatting life and meet it with something fun, fast and genuinely useful. ‘Wattie’s Got You’ gave us the creative platform to reframe frozen meals as the unsung heroes of those unpredictable moments. Delivering them straight to the doorstep through MILKRUN made the idea tangible, memorable and shareable.”
Andrew Donegan, Managing Director of Wattie’s, said: “Wattie’s frozen meals are made for the days when you’re exhausted, busy or just forgot to plan. This campaign speaks directly to young Kiwis showing that frozen doesn’t mean compromise, it means convenience, speed, and seriously tasty food that has your back when life gets hectic.”
In its latest work for Wattie’s, Curious Nation developed the creative platform and brokered the partnership with MILKRUN. Wattie’s in-house agency, The Kitchen, developed the creative concept to execution, with production by ANTI. It is being amplified through TVNZ+, out of home, in-store activation and social.
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Let's chatPresence over purpose: rethinking brand relevance
By Curious Nation, 16/07/25
Saturday nights on sticky dance floors and queueing for cocktails are long gone for me. As a mother of a two-year-old, I’ve swapped the high heels for high boots and am learning to line dance. But while ‘boot scootin’ may not be particularly glamorous, it’s joyful, fun, and a celebration of a growing desire for shared experiences that are part of a broader cultural movement which brands should take notice of.
We’ve entered a new era of connection. The days when performance-based events like Tough Mudder, Colour Run or Spartan where the ultimate expressions of community have diminished. These were built on grit, spectacle, and sweaty selfies. Now the momentum has shifted, and in their place we’re seeing the growing popularity of events not necessarily centred on physical prowess, but on presence and participation that’s grounded in community and emotion.
From morning raves where dancers trade vodka shots for matacha lattes, to book clubs that are becoming social events above the prose, breathwork brunches and even the explosion of pickleball, the trend lines are clear: people aren’t chasing status anymore, but looking for softness, belonging, and the emotional charge of feeling something real with others.
Emotion is the new endorphin. Look no further than Lise & Sarah’s Disco Club started by two friends who missed nights out dancing with their girlfriends. In 2022 the pair hired a room at Brisbane bowling club and pressed play on the music they love to 80 women who also wanted a friendly, fun time dancing. Its success has now seen it sell-out events across Australia.
There’s something powerful about these new experiences. They’re gentle, but not passive. They invite participation, encourage connection, and create a sense of shared rhythm that’s hard to find in an era defined by digital dislocation.
Why connection, not competition, is the new wellness currency
Loneliness is on the rise, particularly among Gen Z and Millennials. Despite being the most digitally connected generations in history, they’re also among the most isolated, and in this context, emotionally supportive, real-world spaces aren’t just nice to have, they’re essential.
At the same time, our social habits are changing. The ‘sober curious’ movement is no longer niche, it’s mainstream. Gen Z is drinking less than any generation before it. Events like morning raves, cacao ceremonies, and alcohol-free social clubs are stepping into the void, offering energy, euphoria and emotional highs, all without the hangover.
And then there’s wellness. Once a solo pursuit, today it’s a collective focusing on moving, feeling, and decompressing together. Whether that’s dancing under disco balls or walking five kilometres in silence with strangers, we’re seeing a reframing of what it means to feel well, and who we want to feel it with.
Brand partnerships need a softer touch
This rise in emotionally intelligent, community-first experiences isn’t a fad. It’s a signal of deeper behavioural change. People no longer aspire to exclusivity but crave belonging. In a world obsessed with visibility, intimacy is becoming the ultimate flex.
These aren’t flashy, VIP-list events, but grassroots-led and often hyper-local. And because of that they’re high-trust and high-influence environments which for brands presents a powerful opportunity for presence, not performance.
This shift is as much an opportunity as it is a wake-up call. Traditional sponsorships and partnerships are often about visibility – big logos and bigger activations. But in these emotionally attuned spaces, audiences aren’t looking for spectacle, they’re looking for support.
Brands don’t need a lofty purpose to show up meaningfully, they just need to bring emotional intelligence. A warm-down space at a run club. A post day rave hydration bar. A branded playlist that captures the mood of the morning. Small gestures which garner deep impact. The key is to integrate, not interrupt, not just branding the event but belong to it.
Some brands are already understanding the new vibe. Maple Social Club in Sydney has partnered with Messina for the Messina Car Park Party that ran from 2pm to 5pm, while Caffeine Club in Brisbane offers beats before breakfast and has partnered with fitness clothing brand LSKD.
In this new landscape, the most powerful brand move isn’t domination. It’s participation. Respectful, quiet, intentional presence. A willingness to be part of something, without needing to own it.
Join the line, earn your place
So yes, I spend my week nights line dancing now, and I’m not alone. What might have once felt daggy or niche is now a symbol of something deeper: people showing up, together, just to feel good. No competition. No perfection. Just a shared sense of joy. Line dancing captures everything this new wave of community-first events represents – it’s low pressure, high connection, and undeniably human.
For brands paying attention, there’s a clear takeaway: you don’t need to lead the conga line. But if you’re willing to lace up your boots, learn the steps, and move with people rather than in front of them, you’ll find a place in culture that no logo ever could.
Want help crafting brand activations that put people first? Get in touch.
This article originally appeared on Bandt.
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Let's chatSampling isn’t trial — & confusing the two costs brand growth
A freebie might spark curiosity , but without context, it won’t become part of someone’s routine.
By Curious Nation, 25/06/25
It’s a familiar scenario most of us have experienced. You’re rushing through a train station or weaving down a busy city street, when someone hands you a free soft drink or a muesli bar. This is sampling, and while it’s great for quick reach, it’s not the same as brand trial. Sampling gets products into hands while trial get products into minds, and if executed well is a powerful lever for brand growth.
The difference might sound subtle, but it’s critical. Sampling is a tactic. It’s fast, broad, and often unforgettable if it isn’t relevant or not branded in a way that sticks. Trial, on the other hand, is an outcome. It happens when someone experiences your product in a moment that means something, and at its core should be an always-on strategy to spark memory, build brand codes and drive real-world usage.
Marketers often confuse sampling and trial, but in doing so miss one of the most powerful drivers of brand growth. The best marketers know that sampling isn’t the goal. It’s just the start. When designed well, it becomes a pathway to true trial, an experience that creates memory, meaning, and momentum.
Design for impact, not just reach
The best brands don’t just chase volume, they design trial for impact. In categories where parity is high and loyalty is low, trial is how you recruit new buyers and trigger future sales. It’s how you embed memory structures that make a brand easier to recall, and easier to buy. As Byron Sharp has shown, growth doesn’t come from squeezing more out of existing customers, it comes from reaching new and light buyers.
Trial, done right, is how you bring consumers into the brand’s world. But to do that, it has to go beyond the transactional. It has to genuinely be an authentic brand experience, and it has to be emotional. Recently I was treated to two, very simple examples of trial, both of which drove curiosity and connection.
Make it personal, make it felt
At Cantina OK!, (a mezcal bar) and barely the size of a pantry in Sydney’s CBD, my husband and I were guided through a tasting. Each pour came with handwritten notes on bar coasters that doubled as souvenirs. ‘Try now’, ‘we drank Felipe Cortes’, I walked in a mezcal novice, and left with a new favourite and a feeling that someone cared enough to walk me through it.
Then, at a well-known hostelry in Annandale, while I wasn’t looking for whisky, the ‘Winter Warmers’ menu and a rugged Talisker enamel cup got me (and no, it didn’t come home in my handbag!). The promise of warmth and the tangible storytelling, nudged me into a hot toddy, and an upsell.
Trial is about lowering the barrier, igniting curiosity, and giving people a reason to say yes. One was intimate and educational, the other emotional and seasonal. Both made me feel something and that’s the alchemy all brand marketers should all be chasing.
When mass reach won’t cut it
For premium or niche brands, where mass sampling isn’t feasible, high-touch branded experiences, like masterclasses, invitation-only tastings, or co-created kits, can be even more powerful. Whether it’s a 24-hour test drive or a 100-night mattress return policy, high-consideration brands use experience and reassurance to drive conversion.
For example, Kia Australia attributes much of its success in 2024, where it sold more than 80,000 cars placing it fourth in the market, to a focus on experiential brand marketing as part of its sponsorship of The Australian Open. Its general manager of marketing, Dean Norbiato, told The Australian’s The Growth Agenda: “When [we] turned the focus on experiential and brand, moving away from retail, we did find that the glow of success extended through January, February, and even into March, in terms of the level of inquiry and interest to website sales, as opposed to having more of a retail focus. And using it as a platform to build the brand we’re finding is having a much bigger long-term impact on the Kia badge.”
Consistency creates memory
But trial needs to be consistent. Red Bull doesn’t just hand out its products, they curate the experience and stay on point every time. Attention to detail matters: the perfectly chilled cans are always opened for you, and always served with the label facing towards you. While it may sound simple and more of a sampling opportunity, the way it’s executed makes it memorable and drives loyalty.
The smartest brands no longer treat trial as a stunt. They’re building ecosystems designed to deliver it meaningfully and repeatedly, leveraging brand ambassadors to educate, using emotional triggers like seasonality or nostalgia to spark relevance, and offering low-friction incentives that ease the leap from sample to shelf. Just as critically, they’re designing trial moments that earn attention, crafted for sharing by creators, influencers, and media alike. Because in today’s landscape, what people post is as powerful as what they experience. Nearly 80 per cent of marketers now say earned media is more effective than traditional advertising for creating a point of difference. And real-world trial delivers that proof; visible, shareable, and trusted.
Trial isn’t just about first taste. It’s about first impressions. It’s the entry point to mental availability and future consideration. When designed well, trial doesn’t just drive sales, it builds salience, affinity, and fame. Because in the end, people don’t just buy what they try. They buy what they remember.
This article was originally published on Bandt.com.au.
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Let's chatRetail media isn’t a marketing strategy. It’s a channel.
Retail media is booming — and with that, a lot of marketing teams are being asked to “get into retail media” or “develop a retail media strategy.”
By Curious Nation, 05/06/25
But here’s the kicker: retail media is not a strategy in itself. It’s a channel – an incredibly powerful one, yes – but still a channel.
When we think about retail media in the right way, it helps us build better marketing plans, achieve more consistent results, and set clearer expectations for how this channel supports business outcomes.
Retail media’s rapid rise
It’s no surprise brands are leaning into retail media. The ability to reach shoppers close to the point of purchase, combined with rich first-party data, makes it an enticing proposition.
But in the rush to invest, many marketers are treating retail media as if it requires an entirely separate strategic approach. That’s where problems start to emerge.
The role of retail media within the marketing mix
Like any other channel — search, social, programmatic — retail media should be selected and used based on what it can deliver within your broader marketing objectives.
Too often, we see brands running retail media in isolation, without clear alignment to upper-funnel activity or their brand strategy. That can lead to fragmented messaging and inefficient spend.
Instead, we recommend building retail media into your full-funnel plan:
- Understand what role it plays at each stage of the funnel
- Use it to complement (not replace) your other activity
- Set measurement frameworks that capture its contribution to your wider goals
A strategic mindset shift
When you treat retail media as a channel — not a standalone strategy — your planning and execution become more sophisticated. You’ll be clearer about how it fits with brand campaigns, CRM, trade marketing, and ecommerce.
You’ll also set more realistic expectations internally. Retail media can drive sales and support brand growth — but it’s not a silver bullet. Like every channel, its success depends on how it’s integrated and optimised.
Want expert help building an integrated, full-funnel retail marketing plan that gets results? Get in touch.
This article was originally published on AdNews.
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Let's chatWe turned Circular Quay into a giant piano — here’s why
We’ve always believed that the best ideas don’t just make people look — they make people feel. That belief sat at the heart of our recent activation for ABC’s new series, The Piano — a show that celebrates the spontaneous, emotional power of music in everyday life.
By Curious Nation, 02/06/25
We’ve always believed that the best ideas don’t just make people look — they make people feel. That belief sat at the heart of our recent activation for ABC’s new series, The Piano — a show that celebrates the spontaneous, emotional power of music in everyday life.
So we asked ourselves: what would it look like if we took that idea — raw, unscripted musical talent — and made it tangible in the real world?
The answer: Circular Keys.
For one unforgettable day during Sydney’s Vivid Festival, we transformed Circular Quay into a live stage — not for a performance, but for possibility.
Playing with wonder
The Piano, hosted by Amanda Keller and featuring global icon Harry Connick Jr. alongside concert pianist Andrea Lam, invites amateur pianists to play in public spaces — unaware they’re being watched by two musical legends. The show is built on surprise, emotion, and everyday brilliance.
To bring that energy into the world, we built a 15-metre, custom-made, walkable piano that responded to movement — lighting up and playing notes with every step. Think less fingers-on-keys, more joy-under-foot. It became a playground for all ages, where people stumbled across a piano big enough to dance on, and did exactly that.
And yes, the irony of creating something so analogue in a world full of screens wasn’t lost on us. That was the point.
The sound of surprise
Throughout the day, performers brought the piano to life — with renditions of Clocks and Baby Shark, plus more than a few improvised solos from spontaneous walk-ups. And then we dialled things up: Andrea Lam, one of the stars of the show, appeared unannounced for a live performance — bringing world-class classical music to the feet of surprised festival-goers.
We’ve seen a lot of brand activations — but there’s something about watching a world-renowned pianist play next to a toddler hopping out Chopsticks on the same keyboard that captures the spirit of what we aim to do: create connection through curiosity.
Why it worked
Our brief from ABC was simple: generate awareness for The Piano and get people talking. We knew this needed to be more than a performance — it needed to be a moment. Something shareable, yes — but more importantly, something people would remember.
“The Piano is a celebration of untapped talent, community and the transformative power of music. Our goal was to bring that spirit to life in a way that felt both joyful and unifying. Circular Quay gave us the perfect stage, where the public became the performers, and the amazing content was amplified across social media.” said Stephanie Babin, Managing Partner at Curious Nation.
We created something you could stumble across and be part of — whether as a dancer, a pianist, or someone just passing by. It was immersive, low-fi, and utterly human — and it resonated across social, drawing thousands of shares, smiles, and musical steps.
As ABC’s Siobhan McGeown put it: “The Piano is a show that surprises and uplifts, and Curious Nation’s activation captured that essence beautifully. It was utterly memorable and the perfect way to build buzz and introduce Australians to a show they’ll fall in love with.”
What we’re really talking about
For us, this wasn’t just about promoting a show — it was about reintroducing a bit of magic to the public space. We live in an age where most brand interaction happens through screens. But we believe the future belongs to brands that create real-world moments that make people feel something.
Moments you don’t just watch — you walk on.
To find out how we can create a moment that matters you, check out our experiential & events marketing page.
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