Turning Circular Quay into Circular Keys for ABC’s The Piano

Letting ordinary people shine with a moment you could step into

Client:

ABC

The brief

How do you bring a TV show about playing the piano to life in the heart of Sydney’s CBD during one of the world’s busiest cultural festivals? That was the challenge ABC set to promote The Piano, a moving series where everyday people reveal their extraordinary talent in public. The goal was to cut through the noise of Vivid and create a moment that embodied the show’s emotional soul – sparking curiosity, joy, and real-time connection.

Our curious spark

The ABC wanted something that lived the show’s ethos – ordinary people stepping into the spotlight to surprise and uplift those around them. Our spark came from a simple question: what if people could immerse themselves in the show? That idea became Circular Keys, a 15-metre, walkable light-up piano at Circular Quay, inviting the public to step into the world of The Piano and become performers themselves.
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Why this campaign mattered

Rather than asking people to watch The Piano, we invited them to feel it. In the middle of one of Sydney’s loudest cultural moments, the activation created space for surprise, joy, and shared humanity.

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Activating curiosity and creativity

At its heart, Circular Keys was about turning spectators into performers. The same emotional exchange at the core of The Piano – vulnerability, courage, and connection – was brought into the public realm. For one unforgettable day, we transformed Circular Quay into a living stage. The experience was layered to engage a broad audience and mirror the show’s spirit of discovery:

Professional dancers delivered viral-ready routines to Clocks by Coldplay and Baby Shark, drawing crowds and creating moments of unexpected delight.

An expressive classical set by acclaimed pianist Andrea Lam – who stars in The Piano – echoed the show’s heart of discovering extraordinary talent in unexpected places.

A giant LED screen broadcast performances across Circular Quay, extending the experience beyond the piano itself and pulling in passers-by.

QR codes linked audiences to The Piano trailer, ABC iView, and exclusive behind-the-scenes content, giving onlookers a direct pathway from live experience to viewing.
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Our curious crew at work

Rather than promoting The Piano, we lived it. Circular Keys wasn’t about telling people what the show was – it was about letting them experience how it feels.

Proof that curiosity pays off

High volume

More than 25,000 people engaged with the activation across the day

Social virality

1000+ organic shares across TikTok, Instagram, and Facebook

Awareness lift

21% uplift in show awareness in the week following the event (ABC internal data)

Dwell time increase

Average dwell time of 6+ minutes, more than double the Vivid average (2-3 minutes)

Media coverage

Earned significant media coverage, extending reach

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